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Your tickets are e-tickets and will be sent to the email you have supplied (check your junk mail)
Please ensure at the time of booking you are able to make the event date as Haunted Heritage cannot offer a refund or transfer your places if you are unable to attend. All payments are non-refundable and non-transferable. Our events are paid for in advance on numbers secured. We cannot put event places back on our website for resale
If we cancel we will tell you as soon as reasonably possible. In these circumstances we will give you a full refund of any monies paid to us or move your booking to another event of your choice of the same value (£) (within reason) but we will have no liability what so ever to you. This includes refunds on any overnight accommodation or travel arrangements or other costs incurred relating to the cancelled event that you may have made.